Frequently Asked Questions
Everything you need to know about our artisanal home collections.
What is the typical lead time for furniture orders?
Most of our handcrafted furniture pieces ship within 4 to 6 weeks. Custom or made-to-order items may require 8 to 12 weeks for production and delivery.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. For inquiries regarding international shipping to other regions, please contact our concierge team for a custom quote.
What is your return policy for home decor?
We accept returns on non-furniture items within 30 days of delivery, provided they are in original packaging and unused condition. Please note that shipping fees are non-refundable.
How should I care for my Lemieux et Cie textiles?
We recommend professional dry cleaning for our luxury rugs and upholstered items. For linens and pillows, please refer to the specific care label located on the product for washing instructions.
Are your products sustainably sourced?
Yes, we prioritize ethical craftsmanship and sustainable materials. We work closely with global artisans to ensure our wood, textiles, and ceramics are produced with environmental responsibility.
Can I request fabric swatches before purchasing?
We offer complimentary swatches for our core upholstery collections to help you make the perfect choice for your space. You can request these directly through our product pages.